Our back office administrative support is designed to simplify the way your board shops for insurance, manages documentation, and gets answers—quickly and accurately.

Every client receives direct access to our dedicated back office team via email, providing a reliable, centralized channel for assistance. Whether you’re shopping coverage options, requesting quotes, submitting documents, or navigating policy details, our team is ready to step in and handle the heavy lifting.

What Our Back Office Delivers:

• Insurance Shopping Support: We research, compare, and present options tailored to your organization, saving you time and ensuring better coverage decisions.
• Document Processing & Management: From applications to policy updates and renewals, we handle the details with accuracy and efficiency.
• Ongoing Administrative Assistance: Need clarification, adjustments, or answers? Our team is just an email away.
• Consistent, Context-Aware Service: No starting from scratch—every interaction builds on your existing relationship with us.

Receive or print, a consolidated statement of your association's accounts directly in your inbox each month, providing timely updates for both board members and property managers. This service is a standard offering from ICRG.

ICRG's proprietary reserve study software lets board members monitor their association's financial health by tracking reserve replacement expenses and long-term savings in a single viewpoint.

Improve your financial decisions with customizable features that generate visual records and reports with capabilities to update your data without hiring an engineer.

Take Control of Your Association's Financial Future – Without the Guesswork

Stop wondering if your association has enough money set aside for that roof replacement or HVAC overhaul.
As a board member, you shouldn't have to be a financial expert or hire expensive consultants every time you need to understand your reserve position. You need clarity, confidence, and control over your association's long-term financial health.

See Your Complete Financial Picture at a Glance

ICRG's reserve study software puts everything you need in one clear, easy-to-understand dashboard. Instead of juggling spreadsheets and struggling to connect the dots between current reserves and future expenses, you'll instantly see:

• Where your money is going – Track every reserve expense with crystal clarity
• How much you're actually saving – Watch your long-term savings grow over time
• What's coming next – Anticipate major expenses before they become financial emergencies

Make Smarter Decisions with Confidence

No more flying blind on reserve fund decisions. Our customizable features transform complex financial data into clear visual reports that tell the real story of your association's financial health. You'll finally have the insights you need to:

• Justify assessment increases with concrete data
• Plan major projects years in advance
• Avoid special assessments that anger homeowners
• Present financial information that board members actually understand

Save Time and Money on Every Update

Here's the best part: You can update your reserve study data yourself – no engineer required. That means no more waiting weeks for updates, no more paying consultant fees for simple changes, and no more outdated information driving your decisions.
Your association's financial future is too important to leave to guesswork. Take control with software designed specifically for board members who want clear answers, not confusing spreadsheets.
Ready to see what financial clarity looks like for your association?

Association boards face a critical challenge: making every dollar work harder without compromising financial security. ICRG specializes in turning dormant reserves into revenue-generating assets through strategic savings programs designed specifically for associations. Our customized approach ensures your funds remain secure while delivering maximum returns, giving your organization the financial foundation it needs to thrive.

Every community association has both predictable risks and blind spots. ICRG covers them all. Our insurance expertise spans standard association needs and the unique exposures others overlook, giving your board complete confidence in your coverage.

Managing records can be a challenging task, so we streamline the process for you. With our cloud-based storage solutions, your board can easily access and review documents and prior decisions in a single, collaborative space.